9 stories on the growing pains of AI at work
As artificial intelligence moves from concept to workplace reality, employers are facing a series of unforeseen consequences: employees requesting religious exemptions from using AI tools, lawsuits over AI-assisted hiring and firing decisions, and employees submitting AI-generated work products they do not understand. These issues span the entire HR spectrum, from talent acquisition to employee engagement to compliance management. HR Dive will continue to monitor this new world, and this article summarizes nine typical problems and recommendations for avoidance.
Religious accommodation requests to opt out of artificial intelligence tools. AI assistance in making hiring and layoff decisions leading to lawsuits. AI-generated work employees submit without understanding.
As artificial intelligence in the workplace moves from concept to reality, employers are grappling with a raft of unintended and unexpected consequences. These effects are touching every part of the HR space, with talent acquisition contending with hiring hazards, engagement professionals managing workers’ newfound frustration at becoming “botsitters,” and compliance managers running into novel claims.
HR Dive will continue to examine this brave new world as AI tech pervades the department. In the meantime, read on for the range of AI-related issues employers are encountering — and for some insights on how to avoid them.