The widespread penetration of AI tools into enterprise operations is an undisputed fact. However, multiple studies and reports indicate that business leaders—especially frontline managers—may not be fully prepared to address the various challenges brought about by technological change.

Without effective managers, companies may struggle to realize the expected returns on their AI investments. According to a survey by ManpowerGroup Talent Solutions, only 3% of surveyed leaders said their leaders are "highly prepared" to guide teams amid the wave of AI adoption; meanwhile, only 17% of respondents believed their organizations have "advanced" or "transformational" workforce readiness for AI workflows.

Overall, the AI skills gap is troubling organizations across the board. A Forrester analysis released in March this year pointed out that many employees do not even know how to use AI tools at all, and the root cause may lie in employers failing to provide sufficient training support.

However, other research further suggests that if managers are not adequately empowered, broader organizational learning may be difficult to advance. Managers need not only technical skills but also soft skills such as communication and adaptability to truly drive effective AI adoption.

The following content will summarize more reports on the current state of AI skills and delve into why upskilling managers is particularly urgent in the AI era.