Improv Launches Industry Research Initiative to Benchmark AI Adoption in HR, HCM, and Workforce Management
Improvizations, LLC (Improv), an Austin-based advisory firm, has launched The State of AI in HCM and WFM, an anonymous survey to benchmark AI adoption in HR, HCM, and WFM. The initiative aims to fill a market gap by providing credible, publicly available data segmented by platform, industry, and company size. The survey covers 16 questions, takes about three minutes, and will produce six outputs including a baseline, platform-level insights, and a shared industry report.
AUSTIN, Tex. — Improvizations, LLC (Improv), a strategic advisory, implementation, and managed support firm specializing in Human Capital Management (HCM) and Workforce Management (WFM) initiatives, has announced the launch of The State of AI in HCM and WFM—an anonymous benchmark survey designed for HR, HCM, and WFM professionals across industries, company sizes, and platforms.
The research initiative addresses a gap Improv identified in the market: the absence of a credible, publicly available benchmark that details where organizations stand on AI adoption in HR and workforce management, broken down by platform, industry, and company size.
Survey Scope and Structure
The survey comprises 16 questions and takes approximately three minutes to complete. It covers the following areas:
- Current AI usage status and implementation ownership
- AI governance policy and strategy ownership
- Outlook and sentiment, including barriers and ROI measurement
- Most high-value starting points
All responses are fully anonymous and reported only in aggregate.
Key Research Questions
The research is designed to answer four specific questions that HR professionals, HCM and WFM practitioners, and operations leaders will find valuable:
- For which use cases are teams running AI in production versus still piloting?
- Where does adoption differ meaningfully by platform across UKG, Workday, ADP, and SAP?
- What is actually slowing teams down—budget constraints, skills gaps, or trust?
- Is governance policy keeping pace with adoption on the ground?
Expected Outputs
The survey results will produce six outputs intended to help leaders leverage AI to optimize value for their companies:
- A real baseline on AI adoption in HCM and WFM segmented by size, industry, and platform
- Platform-level data showing user perception on AI readiness across leading HCM and WFM solutions
- Identification of the dominant barrier slowing adoption
- A quantified picture of how far governance policy trails actual deployment
- A ranked list of the problems practitioners most want AI to solve, drawn from open-ended responses
- A shared industry report available to every organization that participates
Respondents who provide a business email will receive the finished benchmark report before it goes public.
Improv's Position and Rationale
The initiative reflects Improv's role as a technology-independent HCM and WFM advisory firm operating across multiple platforms and industries. Because Improv's work spans UKG, Workday, ADP, and other platforms across healthcare, manufacturing, retail, public sector, and service and distribution, the firm is positioned to design research that cuts across the platform boundaries that typically limit industry benchmarking.
"AI is moving through HR, HCM, and WFM faster than almost any other part of the business. Some organizations are already capturing real advantage from it. Others are still deciding where to start. The honest answer is that nobody has published a clear picture of where the market actually stands, broken out by company size, industry, and platform. That is the gap this research closes," said Vince Jackson, President of Improv.
HR professionals, HCM and WFM practitioners, and operations leaders can take the survey and request the benchmark report at the Improv AI in HR Survey page. The survey takes three minutes to complete, and all responses are anonymous.
About Improvizations, LLC
Improvizations, LLC (Improv) offers strategic advisory, implementation, and managed support for Human Capital Management (HCM) and Workforce Management (WFM) initiatives. With decades of proven success, Improv helps companies simplify their transformations and evolve with clarity. The Elevated Suite of services supports every stage of the WFM/HCM journey—from igniting strategy to forging solutions and evolving performance—providing the flexibility to start anywhere and deliver measurable results that last. The firm's industry-specific expertise, adaptable solutions, and technology independence drive measurable outcomes for the businesses and industries it serves. Connect with Improv at www.improvizations.com.
